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Enforcement Services Clerk
Posting Number: PC-26-10
Job Type: Permanent Full-time, Union
Salary Range: $58,949.80 to $70,597.80 per year
Posted: Thursday, February 12, 2026
Application Deadline:Thursday, February 26, 2026 at 11:59 pm
The Opportunity
The Legislative and Court Services Department is comprised of three branches; Legislative Services (which includes Council Secretariat, Corporate Mail and Print Services, Vital Statistics and Access and Privacy Services), Court Services (which is responsible for the administration of justice within two court service areas in compliance with the Provincial Offences Act, the Memorandum of Understanding and Inter-municipal Service Agreements) and Enforcement Services which is responsible for administering and enforcing several municipal by-laws including but not limited to regulations related to the parking of vehicles, pet controls, property maintenance, business licensing, and sign placement).
Under the general guidance and direction of the Supervisor of Enforcement Services, the Enforcement Services Clerk provides front line customer service regarding all aspects of municipal law enforcement. Specifically, this position is responsible for providing preliminary information of a specialized or technical nature pertaining to Business Licensing, Property Standards, Parking Enforcement (and related judicial proceedings), Lottery Licensing, Sign Enforcement, Animal Control and Regulatory Matters enforced through Enforcement Services. Furthermore, this position plays an integral part in ensuring that both external and internal clients are advised of municipal regulations, and guidance is provided so that all required licenses, permits, inspections or consultations are obtained. Lastly, this position is responsible for ensuring Municipal Law Enforcement Officers receive all documents and information in a well-coordinated and timely manner so as to ensure an effective response to any non-compliance matters. Overall, this position plays an integral part in ensuring that residents and visitors are informed of by-laws and are able to acquire the necessary licenses, permit or approvals.
Our Culture and Qualifications of the Job
Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.
Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.
Education (degree/diploma/certifications)
- Two (2) year College DIploma in Office Administration, Legal, or a related discipline
Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs
- Position Equivalency Code: B
Experience
- Two (2) years of experience performing duties related to the major responsibilities of the position
- Demonstrated experience within an office environment
Knowledge/Skill/Ability
- General knowledge of the following legislation, regulations, or requirements: Accessibility for Ontarians with Disabilities Act (AODA); Occupational Health and Safety Act (OHSA); Municipal Freedom of Information & Protection of Privacy Act (MIFIPPA); Municipal Act; Employment Standards Act (ESA)
- General knowledge of the following principles and standards: Property Standards; Business Licensing; Lottery Licensing; Animal Control; Parking Enforcement; Sign Enforcement; and Court processes and enforcement related to additional by-laws (i.e. park regulations, nuisance, noise, and regulatory matters); customer service delivery standards and techniques; municipal, regional, provincial and federal government services and programs; administrative processes and procedures, records management practices, and general office equipment operation; cash handling and management practices
- Demonstrated Ability to:
- maintain a high standard of public relations at all times
- perform in a manner which is consistent with corporate goals, vision, mission, and values
- work independently with minimal supervision
- shift back and forth between multiple activities while maintaining concentration
- maintain confidentiality and ensure the security of private information in accordance with the Municipal Freedom of Information and Protection of Privacy Act
- deal with difficult customers; diffuse emotionally-charged situations; and resolve customer issues in a diplomatic and professional manner
- use reason and judgment to develop conclusions or solutions to problems
- enter, transcribe, record, store, and maintain information in written or electronic form
- interpret, and understand information and ideas presented in writing
- think and act strategically in a political and community service environment
- accurately keyboard at a speed of at least 40 w.p.m.
- process a high volume of documentation
- handle a diversified and challenging workload
- Intermediate skills include: Customer Service; Multitasking; Organizational; Prioritization; Problem Solving; Verbal Communication; Written Communication
- Intermediate computer literacy using the following systems and software: Microsoft Office (Outlook, Word, Excel, Access, Power Point)
- Availability to accommodate deadlines or peak period workloads that may extend beyond designated normal workday hours or normal hours per week
Conditions of Employment
- Satisfactory Criminal Record Check*
*Please note that this is a requirement of the position for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.
Other Important Information
Location: 45 Cedar Pointe Drive, Barrie, Ontario, or Applicable City Location
Hours: The normal hours of work are 35 hours per week in accordance with the Collective Agreement.
Wage: This position is within the CUPE Local 2380 Bargaining Unit with the following pay level and 2025 pay range:
- Pay Level: Level 5
- Yearly Salary: $58,949.80 to $70,597.80
- Hourly Pay Rate: $32.39 to $38.79
What We Offer: This position includes a comprehensive union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS Primary pension plan, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees.
How to Apply: Click the ‘Apply Now’ button at the top and/or bottom of the job posting to start the application process. Please note that emailed applications will not be considered.
Why Barrie?
The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.
The City of Barrie is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness and welcomes applications from qualified individuals of diverse backgrounds. We are committed to providing barrier-free and accessible employment practices and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. If contacted for an employment opportunity, please advise if you require Code-protected accommodation and we will work with you to meet your needs.
The job posting has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties and responsibilities required of employees to do this job. For full position details, please request a copy of the job description by emailing HR.Recruitment@Barrie.ca.
The City of Barrie is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness and welcomes applications from qualified individuals of diverse backgrounds. We are committed to providing barrier-free and accessible employment practices and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. If contacted for an employment opportunity, please advise if you require Code-protected accommodation and we will work with you to meet your needs.
The job posting has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties and responsibilities required of employees to do this job. For full position details, please request a copy of the job description by emailing HR.Recruitment@Barrie.ca.